These Terms & Conditions govern your use of the Mrinarya Solutions website and the professional services provided by Mrinarya Solutions. By accessing this website, submitting an enquiry, or engaging our services, you agree to these terms.
If you do not agree with these terms, please do not use the website or engage our services.
1. About Our Services
Mrinarya Solutions provides professional consulting and support services relating to environmental compliance, EPR, waste management requirements, product certifications, regulatory documentation, and related compliance matters.
Our services may include advisory support, documentation assistance, registration support, filing assistance, compliance assessment, coordination, and ongoing regulatory support, depending on the service engaged by the client.
2. Nature of Our Services
Our role is to provide professional guidance and support based on the information, documents, requirements, and regulations applicable at the time of service.
Where an application, registration, certification, approval, filing, or other regulatory decision is handled by a government or regulatory authority, the final decision remains with that authority.
Engaging Mrinarya Solutions does not guarantee approval, registration, certification, acceptance, or a specific regulatory outcome unless expressly agreed in writing.
3. Client Responsibilities
Clients are responsible for providing complete, accurate, and up-to-date information and documents required for the requested service.
The client must:
- Provide accurate business, product, and regulatory information
- Submit required documents within agreed timelines
- Inform us of any changes that may affect the service
- Ensure that information and documents supplied to us are genuine and legally valid
- Review and approve documents or information where client confirmation is required
Delays, additional costs, rejection, or compliance issues resulting from incomplete, inaccurate, outdated, or delayed information may be the responsibility of the client.
4. Service Fees & Payments
Service fees will depend on the nature, scope, complexity, and requirements of the service.
The applicable professional fees and any known government, testing, certification, portal, or third-party charges will be communicated to the client before the relevant service is initiated.
Payments must be made through payment methods authorised by Mrinarya Solutions.
Government fees, testing charges, certification charges, portal charges, and other third-party payments may be separate from professional service fees.
5. Refunds & Cancellation
Refunds and cancellations will depend on the stage of the service and the work already completed.
Professional fees relating to work already performed, documentation prepared, applications processed, or services initiated may not be refundable.
Government fees, testing charges, certification fees, portal charges, and other third-party payments are generally subject to the respective authority or service provider’s refund rules.
Any specific refund or cancellation terms agreed with the client in writing will apply to that engagement.
6. Regulatory Timelines & Third-Party Delays
Some services depend on government authorities, regulatory bodies, certification agencies, testing laboratories, portals, recyclers, or other third parties.
Mrinarya Solutions will make reasonable efforts to complete its responsibilities within agreed timelines. However, we are not responsible for delays caused by:
- Government or regulatory authorities
- Changes in regulations or compliance requirements
- Portal or technical issues
- Testing laboratories
- Certification bodies
- Third-party service providers
- Delays in receiving required information or documents from the client
7. Intellectual Property
All original content available on this website, including text, graphics, branding, logos, designs, documents, images, and other materials, belongs to Mrinarya Solutions or its respective licensors unless otherwise stated.
Website content may not be copied, reproduced, modified, distributed, republished, or commercially used without prior written permission.
Documents or materials specifically prepared for a client may be used by that client for its intended business and compliance purposes, subject to the agreed scope of service.
8. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorised access to the website or its systems
- Introduce malicious code or harmful software
- Copy or misuse website content
- Use the website to interfere with its normal operation
We reserve the right to restrict or terminate access where misuse or unlawful activity is identified.
9. Limitation of Liability
Mrinarya Solutions provides services with reasonable professional care based on the information and requirements available at the time.
We are not responsible for indirect, incidental, consequential, or business losses arising from regulatory decisions, third-party actions, government delays, changes in law, inaccurate client information, or circumstances outside our reasonable control.
Where liability is legally applicable, the maximum liability of Mrinarya Solutions will be limited to the professional service fees paid for the specific service giving rise to the claim, subject to applicable law.
10. Changes to Services or Terms
Mrinarya Solutions may update, modify, suspend, or discontinue any part of its website or services when necessary.
We may also update these Terms & Conditions to reflect changes in our services, business practices, or applicable laws and regulations.
The updated version will be published on this page with the revised effective date.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with the use of this website or our services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter and the applicable place of business of Mrinarya Solutions.
12. Contact Us
For questions regarding these Terms & Conditions or our services, please contact us.
Mrinarya Solutions
Email: sandeep@mrinarya.com
Phone: +91 9999689082
Address: Gurugram, Haryana